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Data over dialogue: Why artificial intelligence is unlikely to humanise medicine

Published: April 10, 2025 | arXiv ID: 2504.07763v1

By: Joshua Hatherley

Potential Business Impact:

AI might make doctors less caring and trustworthy.

Business Areas:
Machine Learning Artificial Intelligence, Data and Analytics, Software

Recently, a growing number of experts in artificial intelligence (AI) and medicine have be-gun to suggest that the use of AI systems, particularly machine learning (ML) systems, is likely to humanise the practice of medicine by substantially improving the quality of clinician-patient relationships. In this thesis, however, I argue that medical ML systems are more likely to negatively impact these relationships than to improve them. In particular, I argue that the use of medical ML systems is likely to comprise the quality of trust, care, empathy, understanding, and communication between clinicians and patients.

Page Count
189 pages

Category
Computer Science:
Computers and Society