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EMO-Reasoning: Benchmarking Emotional Reasoning Capabilities in Spoken Dialogue Systems

Published: August 25, 2025 | arXiv ID: 2508.17623v2

By: Jingwen Liu , Kan Jen Cheng , Jiachen Lian and more

BigTech Affiliations: University of California, Berkeley

Potential Business Impact:

Helps computers understand feelings in talking.

Business Areas:
Semantic Search Internet Services

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still lacking. To address this, we introduce EMO-Reasoning, a benchmark for assessing emotional coherence in dialogue systems. It leverages a curated dataset generated via text-to-speech to simulate diverse emotional states, overcoming the scarcity of emotional speech data. We further propose the Cross-turn Emotion Reasoning Score to assess the emotion transitions in multi-turn dialogues. Evaluating seven dialogue systems through continuous, categorical, and perceptual metrics, we show that our framework effectively detects emotional inconsistencies, providing insights for improving current dialogue systems. By releasing a systematic evaluation benchmark, we aim to advance emotion-aware spoken dialogue modeling toward more natural and adaptive interactions.

Country of Origin
🇺🇸 United States

Page Count
8 pages

Category
Computer Science:
Computation and Language