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Agent-based Automated Claim Matching with Instruction-following LLMs

Published: October 27, 2025 | arXiv ID: 2510.23924v1

By: Dina Pisarevskaya, Arkaitz Zubiaga

Potential Business Impact:

Helps computers match insurance claims faster and cheaper.

Business Areas:
Natural Language Processing Artificial Intelligence, Data and Analytics, Software

We present a novel agent-based approach for the automated claim matching task with instruction-following LLMs. We propose a two-step pipeline that first generates prompts with LLMs, to then perform claim matching as a binary classification task with LLMs. We demonstrate that LLM-generated prompts can outperform SOTA with human-generated prompts, and that smaller LLMs can do as well as larger ones in the generation process, allowing to save computational resources. We also demonstrate the effectiveness of using different LLMs for each step of the pipeline, i.e. using an LLM for prompt generation, and another for claim matching. Our investigation into the prompt generation process in turn reveals insights into the LLMs' understanding of claim matching.

Country of Origin
🇬🇧 United Kingdom

Page Count
8 pages

Category
Computer Science:
Computation and Language