Score: 0

AI as We Describe It: How Large Language Models and Their Applications in Health are Represented Across Channels of Public Discourse

Published: November 5, 2025 | arXiv ID: 2511.03174v1

By: Jiawei Zhou , Lei Zhang , Mei Li and more

Potential Business Impact:

Shows how people talk about AI, good and bad.

Business Areas:
Natural Language Processing Artificial Intelligence, Data and Analytics, Software

Representation shapes public attitudes and behaviors. With the arrival and rapid adoption of LLMs, the way these systems are introduced will negotiate societal expectations for their role in high-stakes domains like health. Yet it remains unclear whether current narratives present a balanced view. We analyzed five prominent discourse channels (news, research press, YouTube, TikTok, and Reddit) over a two-year period on lexical style, informational content, and symbolic representation. Discussions were generally positive and episodic, with positivity increasing over time. Risk communication was unthorough and often reduced to information quality incidents, while explanations of LLMs' generative nature were rare. Compared with professional outlets, TikTok and Reddit highlighted wellbeing applications and showed greater variations in tone and anthropomorphism but little attention to risks. We discuss implications for public discourse as a diagnostic tool in identifying literacy and governance gaps, and for communication and design strategies to support more informed LLM engagement.

Country of Origin
🇺🇸 United States

Page Count
27 pages

Category
Computer Science:
Human-Computer Interaction