Final Happiness: What Intelligent User Interfaces Can Do for the lonely Dying
By: Yibo Meng , Rong Fu , Lyumanshan Ye and more
Potential Business Impact:
Helps lonely sick people feel less alone.
This study explores the design of Intelligent User Interfaces (IUIs) to address the profound existential loneliness of terminally ill individuals. While Human-Computer Interaction (HCI) has made inroads in "Thanatechnology," current research often focuses on practical aspects like digital legacy management, overlooking the subjective, existential needs of those facing death in isolation. To address this gap, we conducted in-depth qualitative interviews with 14 lonely, terminally ill individuals. Our core contributions are: (1) An empirically-grounded model articulating the complex psychological, practical, social, and spiritual needs of this group; (2) The "Three Pillars, Twelve Principles" framework for designing IUIs as "Existential Companions"; and (3) A critical design directive derived from user evaluations: technology in this context should aim for transcendence over simulation. The findings suggest that IUIs should create experiences that augment or surpass human capabilities, rather than attempting to simulate basic human connections, which can paradoxically deepen loneliness. This research provides a clear, user-centered path for designing technology that serves not as a "tool for dying," but as a "partner for living fully until the end".
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