A Machine Learning Approach for Detection of Mental Health Conditions and Cyberbullying from Social Media
By: Edward Ajayi , Martha Kachweka , Mawuli Deku and more
Potential Business Impact:
Finds online bullying and sadness on social media.
Mental health challenges and cyberbullying are increasingly prevalent in digital spaces, necessitating scalable and interpretable detection systems. This paper introduces a unified multiclass classification framework for detecting ten distinct mental health and cyberbullying categories from social media data. We curate datasets from Twitter and Reddit, implementing a rigorous "split-then-balance" pipeline to train on balanced data while evaluating on a realistic, held-out imbalanced test set. We conducted a comprehensive evaluation comparing traditional lexical models, hybrid approaches, and several end-to-end fine-tuned transformers. Our results demonstrate that end-to-end fine-tuning is critical for performance, with the domain-adapted MentalBERT emerging as the top model, achieving an accuracy of 0.92 and a Macro F1 score of 0.76, surpassing both its generic counterpart and a zero-shot LLM baseline. Grounded in a comprehensive ethical analysis, we frame the system as a human-in-the-loop screening aid, not a diagnostic tool. To support this, we introduce a hybrid SHAPLLM explainability framework and present a prototype dashboard ("Social Media Screener") designed to integrate model predictions and their explanations into a practical workflow for moderators. Our work provides a robust baseline, highlighting future needs for multi-label, clinically-validated datasets at the critical intersection of online safety and computational mental health.
Similar Papers
A Machine Learning Approach for Detection of Mental Health Conditions and Cyberbullying from Social Media
Computation and Language
Finds online bullying and sadness to help people.
Promoting Security and Trust on Social Networks: Explainable Cyberbullying Detection Using Large Language Models in a Stream-Based Machine Learning Framework
Social and Information Networks
Finds online bullies fast to keep kids safe.
Early Detection of Mental Health Issues Using Social Media Posts
Machine Learning (CS)
Spots mental health problems from online posts.