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A Machine Learning Approach for Detection of Mental Health Conditions and Cyberbullying from Social Media

Published: November 25, 2025 | arXiv ID: 2511.20001v2

By: Edward Ajayi , Martha Kachweka , Mawuli Deku and more

Potential Business Impact:

Finds online bullying and sadness on social media.

Business Areas:
Natural Language Processing Artificial Intelligence, Data and Analytics, Software

Mental health challenges and cyberbullying are increasingly prevalent in digital spaces, necessitating scalable and interpretable detection systems. This paper introduces a unified multiclass classification framework for detecting ten distinct mental health and cyberbullying categories from social media data. We curate datasets from Twitter and Reddit, implementing a rigorous "split-then-balance" pipeline to train on balanced data while evaluating on a realistic, held-out imbalanced test set. We conducted a comprehensive evaluation comparing traditional lexical models, hybrid approaches, and several end-to-end fine-tuned transformers. Our results demonstrate that end-to-end fine-tuning is critical for performance, with the domain-adapted MentalBERT emerging as the top model, achieving an accuracy of 0.92 and a Macro F1 score of 0.76, surpassing both its generic counterpart and a zero-shot LLM baseline. Grounded in a comprehensive ethical analysis, we frame the system as a human-in-the-loop screening aid, not a diagnostic tool. To support this, we introduce a hybrid SHAPLLM explainability framework and present a prototype dashboard ("Social Media Screener") designed to integrate model predictions and their explanations into a practical workflow for moderators. Our work provides a robust baseline, highlighting future needs for multi-label, clinically-validated datasets at the critical intersection of online safety and computational mental health.

Country of Origin
🇺🇸 United States

Page Count
19 pages

Category
Computer Science:
Computation and Language