Can AI Chatbots Provide Coaching in Engineering? Beyond Information Processing Toward Mastery
By: Junaid Qadir , Muhammad Adil Attique , Saleha Shoaib and more
Potential Business Impact:
AI helps students learn, but not with feelings.
Engineering education faces a double disruption: traditional apprenticeship models that cultivated judgment and tacit skill are eroding, just as generative AI emerges as an informal coaching partner. This convergence rekindles long-standing questions in the philosophy of AI and cognition about the limits of computation, the nature of embodied rationality, and the distinction between information processing and wisdom. Building on this rich intellectual tradition, this paper examines whether AI chatbots can provide coaching that fosters mastery rather than merely delivering information. We synthesize critical perspectives from decades of scholarship on expertise, tacit knowledge, and human-machine interaction, situating them within the context of contemporary AI-driven education. Empirically, we report findings from a mixed-methods study (N = 75 students, N = 7 faculty) exploring the use of a coaching chatbot in engineering education. Results reveal a consistent boundary: participants accept AI for technical problem solving (convergent tasks; M = 3.84 on a 1-5 Likert scale) but remain skeptical of its capacity for moral, emotional, and contextual judgment (divergent tasks). Faculty express stronger concerns over risk (M = 4.71 vs. M = 4.14, p = 0.003), and privacy emerges as a key requirement, with 64-71 percent of participants demanding strict confidentiality. Our findings suggest that while generative AI can democratize access to cognitive and procedural support, it cannot replicate the embodied, value-laden dimensions of human mentorship. We propose a multiplex coaching framework that integrates human wisdom within expert-in-the-loop models, preserving the depth of apprenticeship while leveraging AI scalability to enrich the next generation of engineering education.
Similar Papers
Teaching with AI: A Systematic Review of Chatbots, Generative Tools, and Tutoring Systems in Programming Education
Human-Computer Interaction
Helps kids learn to code better with smart helpers.
On the Influence of Artificial Intelligence on Human Problem-Solving: Empirical Insights for the Third Wave in a Multinational Longitudinal Pilot Study
Computers and Society
Helps people check AI answers better.
Evaluating AI-Powered Learning Assistants in Engineering Higher Education: Student Engagement, Ethical Challenges, and Policy Implications
Computers and Society
Helps students learn better with AI tutors.