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Convenience vs. Control: A Qualitative Study of Youth Privacy with Smart Voice Assistants

Published: January 7, 2026 | arXiv ID: 2601.04399v1

By: Molly Campbell , Trevor De Clark , Mohamad Sheikho Al Jasem and more

Potential Business Impact:

Makes voice assistants easier and safer to use.

Business Areas:
Privacy Privacy and Security

Smart voice assistants (SVAs) are embedded in the daily lives of youth, yet their privacy controls often remain opaque and difficult to manage. Through five semi-structured focus groups (N=26) with young Canadians (ages 16-24), we investigate how perceived privacy risks (PPR) and benefits (PPBf) intersect with algorithmic transparency and trust (ATT) and privacy self-efficacy (PSE) to shape privacy-protective behaviors (PPB). Our analysis reveals that policy overload, fragmented settings, and unclear data retention undermine self-efficacy and discourage protective actions. Conversely, simple transparency cues were associated with greater confidence without diminishing the utility of hands-free tasks and entertainment. We synthesize these findings into a qualitative model in which transparency friction erodes PSE, which in turn weakens PPB. From this model, we derive actionable design guidance for SVAs, including a unified privacy hub, plain-language "data nutrition" labels, clear retention defaults, and device-conditional micro-tutorials. This work foregrounds youth perspectives and offers a path for SVA governance and design that empowers young digital citizens while preserving convenience.

Page Count
9 pages

Category
Computer Science:
Computers and Society